HELP FILE

Agent System Requirements

You must be able to access GoToMyPC and WebEx. GoToMyPC System Requirements: PC-based attendees Required: Windows® 7, Vista, XP or 2003 Server Macintosh®-based attendees Required: Mac OS® X 10.5 or newer. System Requirements – Client Device. The computer, phone, or tablet you use to remotely access a LogMeIn computer must meet certain technical requirements. Important: Make sure you are using up to date, officially supported third-party technology together with LogMeIn. LogMeIn is designed for use with third-party products and services. Because of the small bandwidth requirements of the GoToMyPC system, even if a client computer only has a dial-up connection they can still use their host computer’s software at an impressively fast-speed, and use applications as if they were there with a broadband connection. Mobile System Analysis for GoToMyPC (Remote Desktop) The app falls into the Business category. This particular GoToMyPC (Remote Desktop) download is currently a free version that can run on ios. Agent System Requirements. Attention: Does your product look different? You may need information about GoToAssist Remote Support v4.

• Windows 7 with SP3 or above
• Intel Pentium 4 processor (or above) that supports SSE2
• 4 GB RAM

• macOS 10.13 and above
• 4 GB RAM

From both the support agent's and the customer's network, the following web resources need to be accessible:

Gotomypc System Requirements Professional

• *.gotoassist.com
• For restricted environments where wildcard allowlisting is not available, the following addresses need to be accessible:
  • turn.console.gotoassist.com
  • console.gotoassist.com
• For networks explicitly filtering outbound destination ports and protocols, the following ports are used on GoToAssist Remote Support v5 side:
  15000 (UDP traffic) or 443 (TCP traffic) for GoToAssist Remote Support v5 media sessions

  Tip: It is recommended that you allow UDP traffic through port 15000. Restricting the traffic to TCP may decrease the quality of the GoToAssist Remote Support v5 support experience.
  Restriction:GoToAssist Remote Support v5 sessions cannot be hosted in a Citrix-based environment.

HELP FILE

Please review and check to see that you meet the minimum system requirements and that you have the equipment you need before downloading GoToMyPC. Please note that GoToMyPC does not support Chromebooks.

System requirements for Windows

Gotomypc System Requirements Download

System requirements for Mac

Gotomypc System Requirements Vs

System requirements for iOS

Gotomypc System Requirements

Gotomypc System Requirements Working

System requirements for Android

Gotomypc System Requirements